Privacy Policy

Privacy Policy

Boxley Timber & Fencing Supplies Limited want you to feel confident in our services and security as related to your personal information and how information about you is used and shared, by visiting this site you are accepting the practices described in this Privacy Policy.

Information You Give Us

The information we learn from customers helps us continually improve our services and enhance your shopping experience at Boxley Timber & Fencing Supplies Limited. This information is used for such purposes as communication, fulfilling orders and to provide the best possible service.

At no time do we ever provide your account details or payment information to any third party, unless absolutely necessary to complete your order (In accordance with the Data Protection Act 1998).

Cookies

We do not use cookies to store information about you. The only time where cookies are used are when you put items in the shopping basket for that browsing session only. The cookie is destroyed when you leave the website.

E-mail Communications

We sometimes send emails/newsletters about our products and services, changes to our policies and order confirmations. If you do not want to receive e-mails from us, other than order notifications and receipts, please send an email to info@boxleytimber.co.uk

Automatic Information

For security purposes Boxley Timber & Fencing Supplies Ltd sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet and to our website. This is done for your protection and for tracking purposes in the unfortunate circumstance that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing our products or services. This makes our site and transactions as secure as possible.

Boxley Timber & Fencing Supplies Ltd does not store credit card or bank details, all payments are handled via Realex.

It is important for you to protect your account against unauthorised access to your password and banking details.  We shall not be liable for any loss or damage which may arise as a result of your failure to protect your password or account details.

Questions

Questions regarding our Privacy Policy related material can be directed to our support staff by clicking contact us. Or you can email us at: info@boxleytimber.co.uk